Cutomer Service Associate ()
Posted on 02-08-2010 | Application deadline on 02-26-2010
ExcelAsia was founded in 2005 to meet the growing demand of the Call Centers for Filipino Customer Service Representatives. What started out as a training and development center has evolved into an outstanding end-to-end HR solutions company that has made its way to being the number one provider to most of its clients.
ExcelAsia boasts of a team so unbelievably energetic and passionate about everything they do and achieve. From a group of 5 employees and 1 site in 2005, to an unbeatable team of 50 employees and 4 sites nationwide today, ExcelAsia is well positioned to support your business and help you achieve your goals. We believe that your success is our success.
ExcelAsia boasts of a team so unbelievably energetic and passionate about everything they do and achieve. From a group of 5 employees and 1 site in 2005, to an unbeatable team of 50 employees and 4 sites nationwide today, ExcelAsia is well positioned to support your business and help you achieve your goals. We believe that your success is our success.
Cutomer Service Associate ()
(Central Visayas Region)
RESPONSIBILITIES:
As a customer service agent, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls and helping customers resolve issues and solve problems through phone or email. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of calls from customers, and navigate the internet/computer, while providing great customer service.
REQUIREMENTS:
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- Must have finished at least two (2) years in college or possess a vocational/short course certificate.
- Excellent English communication skills.
- Good problem solving, decision making and analytical skills
- Applicants should be Filipino citizens or hold relevant residence status.
- Fresh graduates/Entry level applicants are encouraged to apply.
- Full-Time positions available.
- At least 0 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Years Experience Employee, Fresh Grad/Less Than 1 Year specializing in Customer Care or equivalent
- Permanent / Full Time position available.
Specialization:
- Customer Care
Educational Level:
- Bachelor's/College Degree
- Vocational Diploma / Short Course Certificate
