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Outsourcing Industry Offers Career Opportunities for Laid-Off Employees
Retraining helps facilitate a successful career shift—ExcelAsia
(Manila, Philippines, February 9, 2009) – Despite increased company retrenchments, the outsourcing sector remains strong and can potentially help laid-off workers find new employment opportunities despite the global economic crisis. ExcelAsia President Rita Trillo-Ugarte explains a different industry background is not a hindrance to beginning a career in business process outsourcing (BPO).
ExcelAsia, a full-service human resource solutions company, is currently experiencing an increase in workforce demands among their outsourcing clients. Existing partnerships are being renewed and new clients are expected to relocate in the country. This resulted in new ExcelAsia sites, which are expected to open within the first quarter of this year in Sta. Rosa and Eastwood, in addition to its existing sites in Makati, Alabang, Cebu, and Bacolod.
“Voice positions remain the bulk of vacancies we are filling up but we are starting to get an increasing number of manpower requests for back-office positions too,” Trillo-Ugarte said. “These include accounting and finance practitioners, graphic designers, and bilingual candidates, to name a few.”
As a full-service human resource solutions company, ExcelAsia conducts free training for applicants tagged as near-hires to prepare them for an outsourcing career. ExcelAsia’s training curriculum is duly recognized and facilitated in partnership with the Technical Education and Skills Development Authority (TESDA) and usually runs for two or more weeks, depending on the trainees’ readiness for client endorsement.
“ExcelAsia is in need of almost 4,000 jobseekers a month for our clients, who all seem to be ramping up and expanding despite the crisis,” Trillo-Ugarte said. “We expect more and more companies to outsource their service-oriented businesses to BPOs in the Philippines.”
ExcelAsia has an 85% hiring rate for trainees who finish their comprehensive training program, which consists of Basic Communication and Comprehension Skills as well as Customer Service 101. ExcelAsia currently has a roster of over 50 local and global clients from various industries.
“Individuals with export, retail, or electronics industry backgrounds will fit into most of our clients’ needs,” Trillo-Ugarte said. “They can handle a huge variety of accounts since some clients require IT experience, while some require sales or retail background. For example, workers from the export industry can capitalize on the work experience they gained in terms of liaising with offshore clients and supervising quality control.”
To know more about ExcelAsia, visit www.excelasiaservices.com or call 729-8888 loc.8911 for inquiries.
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Retraining helps facilitate a successful career shift—ExcelAsia
(Manila, Philippines, February 9, 2009) – Despite increased company retrenchments, the outsourcing sector remains strong and can potentially help laid-off workers find new employment opportunities despite the global economic crisis. ExcelAsia President Rita Trillo-Ugarte explains a different industry background is not a hindrance to beginning a career in business process outsourcing (BPO).
ExcelAsia, a full-service human resource solutions company, is currently experiencing an increase in workforce demands among their outsourcing clients. Existing partnerships are being renewed and new clients are expected to relocate in the country. This resulted in new ExcelAsia sites, which are expected to open within the first quarter of this year in Sta. Rosa and Eastwood, in addition to its existing sites in Makati, Alabang, Cebu, and Bacolod.
“Voice positions remain the bulk of vacancies we are filling up but we are starting to get an increasing number of manpower requests for back-office positions too,” Trillo-Ugarte said. “These include accounting and finance practitioners, graphic designers, and bilingual candidates, to name a few.”
As a full-service human resource solutions company, ExcelAsia conducts free training for applicants tagged as near-hires to prepare them for an outsourcing career. ExcelAsia’s training curriculum is duly recognized and facilitated in partnership with the Technical Education and Skills Development Authority (TESDA) and usually runs for two or more weeks, depending on the trainees’ readiness for client endorsement.
“ExcelAsia is in need of almost 4,000 jobseekers a month for our clients, who all seem to be ramping up and expanding despite the crisis,” Trillo-Ugarte said. “We expect more and more companies to outsource their service-oriented businesses to BPOs in the Philippines.”
ExcelAsia has an 85% hiring rate for trainees who finish their comprehensive training program, which consists of Basic Communication and Comprehension Skills as well as Customer Service 101. ExcelAsia currently has a roster of over 50 local and global clients from various industries.
“Individuals with export, retail, or electronics industry backgrounds will fit into most of our clients’ needs,” Trillo-Ugarte said. “They can handle a huge variety of accounts since some clients require IT experience, while some require sales or retail background. For example, workers from the export industry can capitalize on the work experience they gained in terms of liaising with offshore clients and supervising quality control.”
To know more about ExcelAsia, visit www.excelasiaservices.com or call 729-8888 loc.8911 for inquiries.
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Summer Training for WE College Sponsored Students by ExcelAsia
ExcelAsia kindly provided our student sponsorship program college students the opportunity to participate in its 10-day extensive training geared towards helping job-seekers gain the confidence and skills needed to find employment. http://www.weinternational.org.ph/news/ - ExcelAsia Retains 80% Hit Rate among Near-Hires
Although the business process outsourcing (BPO) industry is expected to grow 20-30% this year, hiring rates remain low, according to the latest survey conducted by the Business Processing Association of the Philippines (BPA/P) and Outsource2Philippines (O2P). - Corporate culture fuels call center employment retention—ExcelAsia
While other industries face the challenges of the global financial crisis, business process outsourcing (BPO) service providers are facing what can be called as a “good problem” in light of current layoffs—employee retention. - ExcelAsia sites ramp up client recruitment with 1,500 trainees a month
In a recently concluded process outsourcing (BPO) talent development survey released by the Business Process Association of the Philippines (BPA/P), 82% of industry executives project positive growth rate in jobs, with at least 16% expecting an increase of 51-100% in labor requirements for 2009. - ExcelAsia Partners with Megaworld in New Eastwood Site
Industry-leading human resource solutions firm ExcelAsia forges a new partnership with premiere property developer Megaworld Corporation to open a new recruitment and training site in Eastwood City Cyberpark. ExcelAsia’s newest site will be set up at the e-Commerce Plaza in Eastwood City, Bagumbayan, Quezon City and is scheduled to begin operations in the first quarter of this year. - ExcelAsia Receives Top Vendor Recognition from Citigroup BPS, TELUS Philippines, and IBM Daksh
2008 ended with more awards for industry-leading human resource solutions company ExcelAsia as it collected commendations from existing global business process outsourcing (BPO) clients.
